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Help Topics

Buying on is easy - and fun! You can find almost anything for sale - from new computers to antiques and collectibles.

Here are a few basic steps to get you started:

  1. Find an item.
    Search by typing in a keyword for an item you're interested in, or browse through our categories.



  1. Learn about the item you found.
    Read the item description carefully, and look at the pictures the seller has included. If you have any questions about the item that aren't answered in the item's description, you can ask the seller about the item by clicking on the 'Email The Seller' link or by the seller's phone number (You should sign in to see this info). Carefully reading all the information and asking informed questions will help you determine if this is the item you want!



  1. Review the seller's feedback.
    You can see the seller's feedback score and percentage of positive feedback right on the item page. Also, be sure to read the comments left by the seller's previous buyers to be sure that this is a seller you feel you can trust.



  1. Bid or Buy It Now.
    Once you've found the item you want, you can place a bid or purchase the item instantly using Buy It Now. Some items are sold only in auction-style listings that require you to place a bid, while others include the Buy It Now option. This allows you to buy the item instantly. Check the item page to see what purchase options are available to you.



  1. Contact the seller to pay and collect your item.
    After you've won or purchased the item, you have to contact the seller through their phone number or email they provided. You should then discuss about where and how to meet for payment and collection of the item.



  1. Leave feedback.
    Here's your chance to tell the community about your experience with this seller. You can leave feedback for any member you've bought from or sold to.



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